Tata Consultancy Services (TCS) feels generative artificial intelligence platforms like ChatGPT will create an “AI co-worker” and not replace jobs. Milind Lakkad, the chief human resources officer (CHRO) of the https://safetysignandlabel.com.au/ (naked url) country’s largest IT services firm that employs over 6 lakh people said such tools will help improve productivity, but not change the business models for companies.
“..it (generative AI) will be a co-worker. It will be a co-worker and that co-worker will take time for them to understand the context of the customer,” Lakkad said in an interview with PTI recently.
The context for a job to be executed will be industry and customer-centric, which will continue to come from the human who is being assisted in tasks by such a co-worker, Lakkad explained.